11/23/2023 0 Comments Seagate seatools 9fa8d953Click on "SeaTools" and download "SeaTools 5 (Windows)".If you use Bitlocker, Device Encryption or RAID: please check the important notice above.Copy the data to a different drive or external storage. For safety: perform a full backup of all data on the SSD that you want to update.The previous backup is merely meant as an additional safety measure.If you are using RAID 1, the rebuild should still be possible without any problems.If you miss this step and rebuild the RAID later, the BIOS will mark the RAID as "degraded".After the BIOS update, please go to the BIOS setup (F2) and manually restore your previous RAID settings. The BIOS update might reset the storage options in the BIOS setup to AHCI.If you use RAID, please create a backup of your most important data - better be safe than sorry.Please also create a backup of your Bitlocker recovery key before the update.You will find this option "Suspend Bitlocker" in the Windows Settings.If you use Bitlocker, please temporarily suspend Bitlocker protection.Still, if you do experience any SSD-related issues with this model, please consider to update your firmware using the following instructions. If your XMG or SCHENKER laptop was shipped with a pre-assembled Seagate FireCuda 530 after March 2022, you should already have the current firmware and you will likely not have experienced any issues. This thread is mainly aimed at users who buy the SSD on the open market and upgrade their laptop by themselves. We update SSD firmware in-house during assembly Such kind of reports were also confirmed by other users. Issue was completely resolved by updating the firmware of the SSD.After I hit "Save Changes and Reset", reboot and go into BIOS setup a second time, NVMe Controller #2 suddenly shows my second SSD correctly and everything is working fine again in Windows.When I restart my PC and go into the BIOS setup (F2), it shows me the NVMe Controller #2 as empty.In Device Manager, I see an exclamation mark at the NVMe Controller #2.Then my 2TB SSD (in NVMe Controller #2) is not visible in Windows Explorer.during EC or BIOS update, windows takes quite a while to start. About every second time when I start my PC when it was powerless or e.I have a 1TB Seagate Firecude 530 in M.2 NVMe Controller #1 and a 2TB Seagate Firecude 530 in M.2 NVMe Controller #2.These issues may not be specific to our laptops, they may also pop up in systems from other vendors.Ī customer with XMG NEO 15 (E22) sent us this report: We have received some reports of compatibility issues with Seagate FireCuda 530 in some XMG and SCHENKER laptops.
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